General Repairs & Maintenance

Updated November 30, 2025

Property Management

General Repairs & Maintenance

Expert Repairs When You Need Them

From minor fixes to major renovations, our network of trusted contractors handles all your property maintenance needs in the Riviera Maya.

Comprehensive Repair Services

Common Repairs

  • Plumbing (leaks, clogs, water heaters)
  • Electrical (outlets, lighting, breakers)
  • Air conditioning service and repair
  • Pool equipment and cleaning
  • Appliance repair and replacement
  • Door and window repairs
  • Painting and touch-ups
  • Tile and grout work

Major Projects

  • Kitchen and bathroom remodels
  • Roof repairs and replacement
  • Structural repairs
  • Hurricane damage restoration
  • Water damage remediation
  • Mold removal and prevention
  • Complete property renovations

Preventive Maintenance

  • Annual AC servicing
  • Pool equipment maintenance
  • Roof inspections
  • Termite prevention
  • Waterproofing
  • Exterior painting

Quality Assurance

All our contractors are:

  • Licensed and insured
  • Vetted with verified references
  • Experienced with Riviera Maya properties
  • English and Spanish speaking
  • Fairly priced with transparent quotes

Key Benefits

Why Use Our Service

  • Trusted Network: Pre-vetted, reliable contractors
  • Fair Pricing: Competitive rates, no markup on labor
  • Project Management: We coordinate everything for you
  • Quality Control: We inspect all completed work
  • Warranty: All work guaranteed
  • Transparent Billing: Detailed invoices and photos
  • Emergency Service: 24/7 availability for urgent repairs

How It Works

Repair Process

  1. Request Service: Contact us with details and photos
  2. Assessment: We evaluate the issue (in-person if needed)
  3. Quote: Receive detailed cost estimate within 24 hours
  4. Approval: You approve the work and budget
  5. Scheduling: We coordinate contractor and timeline
  6. Execution: Work completed to specification
  7. Inspection: We verify quality before final payment
  8. Documentation: Photos and invoice sent to you

Frequently Asked Questions

Repair FAQs

How quickly can you respond?
Emergency repairs: same day. Standard repairs: quote within 24 hours, work scheduled within 3-5 days.

Do you mark up contractor costs?
No markup on labor. We charge a small coordination fee for project management.

What if I'm not in Mexico?
We handle everything remotely. You approve via email/WhatsApp.

Can you handle insurance claims?
Yes, we document damage and work with insurance adjusters.

Do you offer payment plans?
For major projects over $5,000 USD, we can arrange payment milestones.

What's your warranty?
All work guaranteed for 90 days minimum. Many contractors offer longer warranties.